Introduction
Welcome to S-Learning ("we", "our", or "us"). S-Learning is an educational technology platform dedicated to empowering teachers, educators, and students. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how your data is collected, processed, and safeguarded when using the S-Learning mobile and web applications.
1. Information We Collect
1.1 Information You Provide Directly:
- Account Details: When you register, we collect your email address, display name, username, and profile image. Authentication is handled securely via Firebase Authentication and Sign in with Apple.
- Educational & Instructional Content: We store content you create or upload, such as teacher lesson plans, curriculum indicators selected, AI-generated study notes, quiz attempts, flashcard decks, forum posts, discussion replies, and document attachments.
1.2 Information Collected Automatically:
- Device & Technical Data: Device model, operating system version, app version, unique device identifiers, network state, and IP address.
- Usage Metrics & Diagnostics: Feature interaction timestamps, lesson generation metrics, and crash diagnostics collected through Firebase Crashlytics and Firebase Analytics.
2. How We Use Your Information
We use the information we collect to:
- Generate curriculum-aligned lesson plans for teachers and interactive study aids for students.
- Authenticate your account, synchronize your materials across devices, and manage settings.
- Provide swift user and founder support via email (slearning5560@gmail.com) and direct WhatsApp support (+233257382088).
- Deliver relevant in-app notifications regarding community discussions, quiz assignments, and curriculum updates.
- Continuously diagnose technical issues, fix software bugs, and optimize app performance.
3. Third-Party Service Providers & Sub-Processors
To provide high-quality services, S-Learning integrates trusted third-party providers:
- Firebase (Google LLC): Cloud Firestore database, Firebase Authentication, Cloud Storage, Cloud Functions, and Firebase Crashlytics. Data is encrypted in transit and at rest.
- RevenueCat Inc.: Manages mobile in-app subscriptions, receipts, and purchase validation.
- Google Generative AI (Gemini): Generates lesson plans, curriculum alignment suggestions, and automated study notes. User data transmitted is processed strictly to generate requested responses.
- Google Mobile Ads & User Messaging Platform (UMP): Displays personalized or non-personalized advertisements to free-tier users in compliance with GDPR and privacy frameworks.
4. Data Security & Storage
We employ industry-standard administrative, physical, and technical safeguards to secure your personal data. All communications between your device and our servers use TLS 1.3 encryption. Access to user data is strictly restricted to authorized systems.
5. Data Retention & Account Deletion
We retain your data for as long as your account remains active or as needed to provide our educational services. You have the right to request the permanent deletion of your account and all associated data at any time through the in-app Settings → Delete Account menu, or by emailing slearning5560@gmail.com.
6. Children's Privacy
S-Learning is designed as an educational application. For students under the age of 13, parental or school educator consent is required. We do not knowingly collect personal identifiable information directly from children under 13 without appropriate consent. If you believe such data was provided, contact us immediately.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect new features, curriculum additions, or legal requirements. Updates become effective immediately upon posting.
8. Contact Us
If you have any questions or privacy concerns, please reach out directly:
- Email: slearning5560@gmail.com
- WhatsApp Founder Support: +233 25 738 2088
- Official TikTok: @s.learning1